– What is your role in the company in relation to the project?
I am the company’s Deputy Managing Director, and I initiated the decision to choose CSE for our organisation.
– How and when did your collaboration with CSE begin?
Our collaboration with CSE began in June 2012. Our media management and broadcast needs grew at that time: L’ENÔRME TV now produces more than 5 hours of fresh programming a day.
– Why did you choose CSE?
I have known the services provided by CSE for a long time, so I naturally chose to call on CSE when the need arose. CSE is a powerful tool, very well suited to the needs of independent channels and operators: flexible, adaptable and responsive.
– What was your initial objective?
Les Chaînes TV Interactives is a fast-growing new broadcaster. We publish 3 channels: L’ENÔRME TV, Campagnes TV and THEATRES, launched at the end of March. As the channels were launched and with the new season of L’ENÔRME TV, it became essential to optimise how we run all 3 channels.
– What were the characteristics of your project (initial needs, required features, desired services…)?
We were looking for a tool to manage several channels and outlets with different themes and programmes, and optimised branding.
– What was the challenge?
Integrating CTS into an industrial HD workflow, from our studios to Cognacq Jay, in record time.
– In your view, what has the new system brought you?
The staff who use it are very satisfied. CTS allows a smoother division of tasks and improves everyone’s productivity while making it more comfortable to use.
– How did you work with CSE on the project (working method)?
We drew up the specifications together. CSE helped and supported us at every stage of the project.
– Do you consider that the initial objectives have been met, and what do you think of the results?
Yes, the objectives have been fully met.
– What changes have there been in the group since the new system was introduced?
Using CTS has led to a better division of tasks, better organisation and productivity gains.
– How did integration, training and support on the new system go?
Each member of staff received at least one day of training to master the CTS features they use. We have seen how available and effective the after-sales service is when needed.
– What do you think of this collaboration?
We are satisfied with this participative, open collaboration, an undeniable asset in any partnership.
– What are CSE’s strengths and weaknesses as a partner? Would you recommend CSE?
Yes, I would recommend CSE without hesitation. Its main strengths are its attentiveness and adaptability, which make it an excellent partner.
Jean-Sébastien Ventura, Deputy Director of the new broadcaster Les Chaînes Interactives
Interview by Laetitia Séné.
